Organisations are constantly changing to keep abreast of the changing macreconomic environment and other internal and external factors. Organisational change management includes processes and tools for managing the people side of the change at an organisational level. These tools implement a structured approach that can be used to effectively transition groups or entire organisations through change. Organisational Change Management is therefore different, but complementary to, Project Management, hence Thinking Cap’s interest and expertise in this area.
The change management field draws upon psychology, business and engineering disciplines and knowledge. Understanding of individual and organisational change theory is necessary to implement effective change management processes and tools. A common model used to understand change is the ‘ADKAR’ model, which has five distinct stages:
1. Awareness – of why the change is needed
2. Desire – to support and participate in the change
3. Knowledge – of how to change
4. Ability – to implement new skills and behaviours
5. Reinforcement – to sustain the change
Thinking Cap people have experience in effectively leading the change management process for small organisations undergoing fairly minor changes, and also for organisations of many thousands of employees undergoing radical change.